Technology Services Department

Student Help Desk

Mission Statement

The mission of the Student Help Desk is to provide computer-related assistance to students of Davis College. We are committed to providing a reliable "single point of contact" by giving courteous and prompt attention to each incoming request.

Our Work

The Student Help Desk can assist with a variety of computer issues. Most commonly, our student employees:

• Troubleshoot software and hardware problems.

• Resolve Internet connection issues (wired and wireless)

• Install anti-virus and anti-spyware software to remove malicious programs and prevent further infection

• Identify the cause of computer slowness and/or frequent errors

• Answer general computer questions

We do not install of fix hardware, but we will troubleshoot a computer to determine the problem. At this time, we do not work on staff or faculty office computers. You must show a valid Davis College student ID if you would like our help desk employees to work on your computer.

Our Staff

Director of Technology Services: Rob Linebaugh

If you have questions or are interested in applying to work on the Student Help Desk, contact Rob Linebaugh, Director of Technology Services, 607.729.1581 x 404.